: +92-321-6106989 / +92-332-6106989

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Shipping & Delivery

1. We ship all over the world. Just place order and enjoy our service, we can ship it to your door, your Airport or at your sea port. 
2. Total Delivery Times is Processing Time + Shipping time, tracking number will be provided . Shipping fees depends on the weight or volume of your items. We charge very low shipping fees for our customers to save your money. 
3. We can also offer Shipping Insurance to protect your package against any lost or damaged shipments. Any missing issues reported, we will help to resolve your problems immediately.

 

 

  • DHL, FedEx, EMS, UPS, TNT Express Shipping (5 - 7 days worldwide) Door Delivery
  • Air Cargo Shipping ( 8 - 12 days worldwide) Air port or door delivery
  • Ocean Cargo Shipping ( 25 - 45 days depends on location ) Sea Port or door delivery
  • Registered Post Air Mail (8 - 45 days worldwide)

    (1). For USA, Canada, Australia customers, it takes about 8 to 15 business days.
    (2). For United Kingdom, France, Germany, Italy, Spain, and most other Europe Countries, it may take 10 to 18 business days.
    (3). For customers in South America, it may take 20 to 45 business days.
    (4). For other countries, it may take 12 to 30 business days.

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Customs Tax & VAT

> As customs rules in various countries can frequently change, this can cause delays, and at times additional charges imposed by the receiving country. While we take all reasonable steps to comply with general world shipping standards, We may not know the details of additional customs taxes or duties, or if any specific item was prohibited or confiscated by the receiving country. It is recommended that you investigate the relevant local laws in your country.

Privacy & Security

This privacy policy sets out how BABA GENIUSE international. uses and protects any information that you give Lasani Manufacturing & Trading Co. when you use this website.

Lasani Manufacturing & Trading Co. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Lasani Manufacturing & Trading Co. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/01/2012.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at babageniuseintl@gmail.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Returns & Replacements

Manufacturing Warranty

Warrants its products to be free from defects in materials and workmanship for a period of 45 days from date of purchase, provided they have not been subjected to obvious abuse, neglect or misuse. Should a problem arise with a product, we ask that you return it immediately so that we may conduct an analysis to determine if the problem stems from a manufacturing defect or improper use. Please refer to "Exchanges" information below.

 

Exchanges

We only exchange items if they are defective or damaged. You can exchange your item within 45 days of purchase. To process an exchange of a defective item, please contact us at babageniuseintl@gmail.com with an email subject "Exchange of Defective Item". Please be ready to provide photos and/or video showing the damaged part/function as well as your order number and invoice.

Returns

Our policy lasts 45 days. If 45 days have gone by since your purchase, unfortunately we can’t offer you a refund. To be eligible for a return, your item must be unused and in the same condition that you received it.

Please note that you will be responsible for paying for your own shipping costs for returning your item. The initial shipping, return shipping and handling charges are non-refundable.

We do not accept returns of sale items. Only items purchased at regular price can be returned and eligible for a refund.

To proceed with a return of your item, please contact us at babageniuseintl@gmail.com with an email subject 'Return Inquiry'.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. The initial shipping, return shipping and handling charges are non-refundable.

If you are approved, then your refund will be processed within 20 days, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet.

Please contact us at babageniuseintl@gmail.com with an email subject "Late Refund" .

 

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

When shipping items back to us, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Ordering
 

ORDER FAQs

Can I get a proforma invoice?

Yes! We can email you your proforma invoice.

 

How do I cancel my order?

If you are yet to pay for your order you can cancel it any time. Once an order has been paid for and despatched we are unable to cancel the order. At this stage you must contact our team to organise a return.

Can I make changes to an existing order?

 

If you would like to make changes to your order please call us as soon as possible. Once your order has been despatched we are unable to make changes.

What forms of payment do you accept?

 

We accept Visa and MasterCard credit cards. You can also checkout using PayPal or Electronic Funds Transfer. Customers registered as a business can also choose to pay by account.

Where is my confirmation email?

 

You should receive your order confirmation email within 30 minutes of placing your order. If you haven’t please check your junk or spam email folder.

If you have placed the order with a registered account you can check your order history, if you have no record of the purchase it is likely it was unsuccessful. If you’re unsure we recommend checking your bank statement for the charge and getting in touch with our team.

 

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